We offer our guests not only comfortable rooms, but also offer various services to make your stay as pleasant as possible.


Our hotel guests receive a 15% discount on meals at the restaurant FONDUE HOUSE DU PONT Unter der Egg 10A, 6004 Lucerne. You will receive your discount voucher at the reception.

Visitor Card Lucerne Lucerne Tourism

The Visitor Card gives over night guests free use of buses and trains within zone 10 of the city network, as well as a range of discounts for cableways, mountain railways, museums and excursions in the Lucerne-Lake Lucerne Region.

You can also take advantage of ‘Free WiFi – LUZERN.COM’ hotspots dotted around the city.

Your advantages with the Visitor Card Lucerne

The Visitor Card is available to you during your stay in the Lucerne-Lake Lucerne Region. After your accommodation has provided you with the necessary documents and links, you have the opportunity to create your personal, digital guest card before your arrival via our online portal and downloading it to your smartphone or printing it at home; alternatively, ask for it when you check in at your accommodation in Lucerne. Your hotel will be pleased to issue you with the necessary documentation and links.

Feel free to contact the Lucerne Tourist Information if you have any questions regarding the Visitor Card or the Lucerne-Lake Lucerne Region.

We look forward to your visit and hope you enjoy your stay with us in the Lucerne-Lake Lucerne Region.

Breakfast voucher

For breakfast, our guests can visit the Heini Falkenplatz bakery cafe. It is about 80 meters from the hotel entrance. We offer our guests breakfast vouchers for CHF 12.50 per night per person.

Adapter for the Swiss socket

For our guests arriving from all over the world, we provide international adapters. Ask at the reception desk!

Your stay with dog

The neat Hotel Falken is not a special dog hotel, but dogs are also welcome here.
Whether in summer for your hiking holiday or in winter for your skiing holiday.
For only CHF 20.00 per night (incl. dog food bowl) your companion stays with us. Please inform us before arrival.

FONDUE HOUSE – currently closed

The Fondue House on the 1st floor of the hotel is currently closed. We warmly recommend our partner restaurant FONDUE HOUSE DU PONT, which is not far away, directly on the Reuss and also in the old town. Our hotel guests receive a 15% discount on meals at FONDUE HOUSE DU PONT.

CAFÉ BAR – closed until further notice

At our small hotel bar we welcome you warmly. Treat yourself to a small aperitif in a relaxed atmosphere before or after checking in. We recommend a good wine from our extensive vinotheque. The drinks can also be ordered at reduced prices and enjoyed in the cozy hotel room.

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